Free Shipping on all domestic orders over $99.00.

FAQs

Please take a look at this page before emailing us as all of our polices will addressed here. Thank you!!

Q: How do I request a custom order?

A: Send us an email - sales@mysouthernrootsjewelry.com

Q: Can I return my item?

A: Yes, you must contact us at returns@mysouthernrootsjewelry.com within 7 days of receiving the order and the item must be sent back within 21 days in order to receive your store credit. All orders will be refunded for store credit only.

Q: Can I return my custom order?

A: No, all custom orders are final sale. 

At this point in time, this shop is a one person shop. My goal is to respond to you as quickly as possible. Thank you and if I haven't addressed your question/concern here please send me an email at info@mysouthernrootsjewelry.com